Our goal of achieving 100% customer satisfaction is only made possible by consistently meeting customer requirements. In today’s hyper-competitive market, we realize that if our customers are going to continue to receive the best overall value, we need to remain focused on quality and delivery. Our philosophy of overachieving has enabled us to maintain our position as a leader in the forging industry.
Our Total Quality Initiative also requires us to continually monitor and improve our quality management system. We boast an internal quality department with a certified quality inspector and an Ultrasonic Testing (UT) technician. Naturally, we are also committed to continuous improvement for the purpose of cost containment and cost reduction. This commitment to quality and overall improvement has resulted in our attainment of ISO 9001:2015 certification.
A copy of our ISO 9001:2015 certificate can be found here.